ITPrism distributed a release version to the customer, the sale is final, and you may not return the software for a refund or credit. Please be cautious and make sure you know what you are purchasing.
In the event of a mistake purchase, please report this to our billing department using our contact form. In order to evaluate our products, please test them on our demo server. If you are uncertain of a specific feature, please ask a presale question or read the product documentation.
ITPrism reserves the right to approve refunds in the following cases ONLY:
Refunded amount is subjected to the following rules:
For all other issues that do not fall into the categories above, please contact our billing department using our contact form.
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